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Administrative Assistant / Technical

Prowess Consulting is looking for an energetic Administrative Assistant, with a technical aptitude, to help support operations for an ongoing program. The Administrative Assistant will support inbound requests and provide resolution based on existing documentation.  Local candidates only, please. 

This position is in an IT technical environment and requires excellent organizational skills in a professional space and a strong attention to detail. The typical responsibilities will be technical in nature, well documented, and will generally not include traditional administrative assistant duties. If you are looking for a diverse role with a focus on gaining experience in a technical environment, this is the role for you.

RESPONSIBILITIES:

  • Assist with daily operations, including addressing inbound requests for security access
  • Issue communications to enterprise customers
  • Compile monthly reports for management team
  • Provide exceptional, timely service to all customers and vendors
  • Work well with other team members in a timely, courteous manner
  • Complete additional tasks as assigned by supervisor

QUALIFICATIONS: 

  • 1+ year of previous experience as an Administrative Assistant or similar
  • Experience working with teams in an Information Technology environment
  • Strong organizational skills and attention to detail absolutely required
  • Proven experience finding creative ways to do more with less
  • Ability to handle multiple tasks in a fast-paced environment
  • Bachelor’s degree, associate degree or equivalent experience preferred
  • Proficiency in Microsoft Office (Excel, Word, Powerpoint) required
  • Creative, high energy, innovative, proactive, and resourceful
  • Comfortable working in a demanding, fast-paced environment
  • Excellent organizational, project management, and communication skills
  • Roll-up-your-sleeves work ethic and willingness to take the initiative and make things happen
  • Ability to work on multiple projects at once, prioritize, work independently, and problem solve working comfortably under pressure

ABOUT PROWESS CONSULTING

Prowess Consulting delivers content program management, technical content development and editing, training content development, IT and content systems management, and digital marketing services to Fortune 100 customers in North America. Prowess has a unique combination of technical, creative, and management competencies that drive superior quality processes, business analysis, and consistent realization of vision. With a strong background operating complex, technical projects with both corporate operations and go-to-market objectives, Prowess delivers value through sensitivity to the needs of the audience and the needs of the business.

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